What We Do:
The Network Services team provides end-to-end support in designing, installing and maintaining voice and data networks to support the essential operations of the San Diego Unified School District.
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Manage and maintain the local and wide area network.
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Install, configure, and maintain all network devices.
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Maintain,
install and upgrade cabling and fiber infrastructure
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Monitor and maintain telecommunication and voice over internet protocol (VoIP) services
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Manage and maintain emergency radios and cellular devices
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Ensure every SDUSD student has home internet.
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Administer the Emergency Communication System
Helpful Links:
ECS – InformaCast
Current Network Service Projects
Radio Status Update
Internet4All
Radio and Cell Phone Information
DEDICATED TEAM MEMBERS
Jared Yu
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Network Engineer
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Robert Schleigh
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Lead Telecommunication Technician
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Amanda Jones
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Telecommunication Specialist
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Armando Marin
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Telecommunication Technician
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Sam Elwood
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Telecommunication Specialist
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Michael Fuchs
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Data Communication Analyst
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Andrew Bortolutti
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Data Communication Specialist
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Andrew Nguyen
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Data Communication Specialist
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Michael Tallerday
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Data Communication Specialist
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Rogelio Olguin
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Data Communication Technician
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Fidel Perez
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Data Communication Technician
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Jason Nguyen
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Data Communication Technician
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Manny Villarreal
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Data Communication Technician
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Toby Lewandoski
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Data Communication Technician
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Jessie Sandoval
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Information Technology Liaison
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STAFF HIGHLIGHTS
"I just wanted to give a shout-out to Jason Nguyen and Manny Villarreal, both Data Techs for SDUSD. They swapped out some faulty phones for us and they had fantastic customer service. Kudos to some great hires!"- John Aguilar - Principal of Normal Heights Elementary
"I wanted to take a moment to tell you about the wonderful effort that Armando Marin gave today trying to fix our new copier fax issue...He went above and beyond and I really appreciate it."- Becky Cisneros - Due Process Hearings and Mediation
"I want to express my sincere gratitude for the support that we received from Manny Villarreal yesterday!! What an impressive person! He was able to help us with the multiple issues that we were experiencing, and he did it with such a positive attitude. Everyone in the front office at Valencia Park says a huge THANK YOU!!."- Lori Moore - Principal of Valencia Park Elementary School.
"I just wanted to reach out to let you know how amazingly helpful Jason Nguyen has been with a tech issue I have been having. He has really gone above and beyond to help solve my issue. You are so lucky to have someone like him on your team! He's awesome!" - Dana
Dale - English
Teacher - Hoover
High School
Supervisor
Sandra Arellano, CCTO
Software Systems Coordinator
(619) 260-5499
[email protected]
For technical support, please call the IT Help Desk at 619-209-HELP (4357) between 7:00am and 5:00pm, Monday thru Friday.
To create and/or manage your service request tickets, please access Cherwell
https:
//sdusd.cherwellondemand.com